# Privacy Policy - Mideo Mideo is an educational platform that provides lectures, courses, and explanatory content designed to support learners. **Effective Date: 2025** ## 1. Information We Collect ### 1.1 Personal Information - **Name**: Required for account identification and personalized learning experience - **Phone Number**: **Required for account verification and security purposes** - Used for account authentication and verification - Essential for preventing unauthorized access to educational content - Required for anti-piracy measures and content protection - Necessary for account recovery and security notifications - Compliance with regional educational platform security requirements - **Password**: For secure account access - **Profile Picture**: Optional for personalized user experience ### 1.2 Usage Data - Course enrollment and completion progress - Learning interactions and engagement metrics - Content viewing patterns for personalized recommendations ## 2. How We Use Your Information ### 2.1 Core Educational Services - Provide access to educational content and courses - Track learning progress and achievement - Deliver personalized learning recommendations - Enable course completion certificates ### 2.2 Security and Content Protection - **Phone number verification for account security** - Prevent unauthorized access and account sharing - Implement anti-piracy measures and content protection - Detect and prevent fraudulent activities - Protect intellectual property rights ### 2.3 Communication and Support - Send important account and service notifications - Respond to user inquiries and technical support - Provide updates about new courses and features ## 3. Legal Basis for Phone Number Collection Phone number collection is essential and directly relevant to our app's core functionality for the following reasons: - **Content Security**: Educational content is valuable intellectual property requiring verification of legitimate users - **Anti-Piracy Compliance**: Laws require platforms to implement measures preventing unauthorized content distribution - **Account Integrity**: Phone verification prevents fake accounts and ensures authentic educational community - **Technical Security**: Two-factor authentication and secure account recovery processes ## 4. Content Protection and Digital Rights Management All educational content is protected by: - Digital Rights Management (DRM) technology - Watermarking systems linked to verified phone numbers - User authentication tied to phone verification - Unauthorized recording, sharing, or distribution is prohibited and may result in account suspension or legal action ## 5. Data Sharing and Third Parties - We do not sell or rent user data to third parties - Limited data sharing may occur with: - Educational content providers (course instructors) - Payment processors for subscription services - Security service providers for fraud prevention - Technical service providers for app maintenance - All third parties are contractually bound to protect user data ## 6. Data Security and Protection - Phone numbers and personal data are encrypted and securely stored - Access controls limit data access to authorized personnel only - Regular security audits and monitoring systems - Compliance with international data protection standards ## 7. Your Rights and Choices - **Access**: Request copies of your personal data - **Correction**: Update incorrect personal information - **Deletion**: Request account and data deletion (subject to legal retention requirements) - **Portability**: Export your learning progress data - **Communication Preferences**: Opt-out of non-essential communications ## 8. Data Retention - Account data retained as long as account remains active - Phone verification records retained for security and legal compliance - Learning progress data preserved for educational continuity - Deleted account data purged within 30 days (except legal requirements) ## 9. Children's Privacy - Mideo is not intended for children under 13 years of age - We do not knowingly collect personal information from children under 13 - If we discover data from children under 13, it will be immediately deleted - Parental consent required for users between 13-18 years ## 10. International Data Transfers - Data may be processed in Egypt, Gulf region, or other countries where our service providers operate - Appropriate safeguards ensure data protection across borders - Compliance with regional data protection laws ## 11. Changes to This Privacy Policy - We may update this Privacy Policy periodically - Significant changes will be notified via email and in-app notifications - Continued use of the app constitutes acceptance of updated terms - Previous versions available upon request ## 12. Regional Compliance This privacy policy complies with: - Egyptian Data Protection Law - Gulf Cooperation Council privacy regulations - International best practices for educational platforms ## 13. Contact Information For privacy-related inquiries, data requests, or concerns: - **Email**: privacy@mideo.com - **Support**: support@mideo.com **Data Protection Officer**: Available for privacy concerns and data protection inquiries